Prayer Hotline Training

Welcome to the Prayer Hotline Training page!

We are so excited about this new training. It's an opportunity to be His "Good Samaritan," to the people of greater Austin, simply by befriending and loving, comforting and supporting, and praying for those who have lost their peace and need hope. Will you be a listening ear and an open heart, one who brings hope back into someone's life?  Choose the right pathway to volunteer on the Prayer Hotline Team and help us by #BringingHopeIntoCrisis.

    • Pathway #1 is for all NEW volunteers who want to become an ADRN Volunteer.
    • Pathway #2 is for ADRN Volunteers ONLY, who HAVE taken ADRN's Orientation training, signed our Statement of Faith and received an official ADRN yellow or white badge.

Please choose the volunteer pathway that fits your situation, and follow the instructions carefully. All Prayer Hotline Volunteers MUST BE an official ADRN Volunteer before they can sign-up for a shift on the Prayer Hotline.

For Pathway #1, continue on this page. For Pathway #2, click the button below.



I AM Ready Basic Training & Orientation + Prayer Hotline Training
for all New Onboarding Volunteers

Every new volunteer who wants to join the ADRN network is required to take this 3hr class to give you an introduction to ADRN and the training we provide, a volunteer roadmap for training and service, badging/credentials, how emergency response works in Greater Austin, individual/family preparedness training and Prayer Hotline Training. Every volunteer who completes this course will receive an ADRN yellow badge and become a certified ADRN volunteer and certified to join the ADRN Prayer Hotline Team.

There are 3 PHASES to the online registration process to become an ADRN Volunteer and Prayer Hotline Team member. To be properly vetted, we ask that the following steps be taken in the order listed.


1. Create Your Profile on the NEW Volunteer Application:

      • Complete New Volunteer Application (Be sure to jot down your created User Name and Password, on the Profile tab, before you click Save and Submit at the end of your application).
      • Click on the INTEREST tab in your profile and check any interests you might have in regards to ADRN training and/or roles with ADRN.

2. Write Down Your User ID#:

While in your ADRN account (, click on the "Basic Info" tab and look for your User ID# at the top left corner of this page (look for USERID). You will need the User ID# in order to take the I AM Ready Orientation & Hotline Training QUIZ.

3. Complete ADRN Background Check

4. Make a $10 donation

Donation covers the cost of your Background Check (not required but it covers our costs).

5. Confidentiality Agreement

Complete the online ADRN Confidentiality Agreement.

6. Register for Training

Register for the I AM Ready Orientation & Prayer Hotline Training (very short form) - after you complete this short form and we have verified that you have completed the above 5 steps, an email will be sent to you with the links to the online ADRN I AM Ready Orientation & Prayer Hotline training video and quiz (Note: It may take up to 1hr to receive an email from ADRN. Thank you!).


After you receive the email mentioned above, follow these instructions:

1. Watch online ADRN I AM Ready Orientation & Prayer Hotline training video.

Watch and complete the online training video that is emailed to you.  It is recommended that you take the quiz as you watch the videos. 

2. Take a Photograph of Yourself.

Take a frontal headshot of yourself on a solid background, with your phone in a vertical position. This photo can be uploaded in the quiz below.  Look for instructions on this page.

3. Take Quiz

Complete the online I AM Ready Orientation & Prayer Hotline Training Quiz.

4. Complete the online Course Evaluation.

Take a few minutes to complete the course evaluation. After completing all 4 steps in this phase, you are now an official ADRN General Volunteer and Prayer Hotline Team member. Congratulations! You will be mailed a yellow ADRN General Volunteer badge at no cost (please expect a little delay due to coronavirus crisis). ADRN strongly recommends that you purchase an ADRN YELLOW Shirt (see below) in the event that you are asked to deploy where a yellow shirt is needed. An email will be sent to you to give you next steps for PHASE III - Preparation for Your Shift. This email may take as long as 4hrs due to the verification process and background check clearances (24-48 hrs on weekends). Thanks for your patience!


After you receive the email mentioned above, follow these instructions:

1. Sign-up for Prayer Hotline Operator Shift

2. Review Resource Documents (provided for you in Phase III)

3. Download and Get to Know Zulu Software

Download the Zulu Software for either your phone or computer - this will be your virtual call center phone. The software download link will be emailed to you as “Download & Login Details for Prayer Hotline"  

If you don't receive the email within 4 hours during business hours or 24 hours on the weekend, please check your spam folder or call ADRN's Call Center HOTLINE number at 512.806.0800 (Monday-Saturday, 9AM-6PM).

4.  It's the Big Day! Review Your Shift Routine 


Get your ADRN Yellow T-shirt today!

ADRN's badges and yellow T-shirts are recognized by local officials and other response organizations because they know we utilize careful vetting procedures.  Maintaining our vetting protocols help us enjoy credibility in the community and amongst collaborating organizations. Once you have been fully vetted you will be notified when you may purchase your T-shirt.   To purchase a Yellow T-Shirt, go to