Survivor Assistance - Follow the Steps Below
COMPLETE THE ONLINE SURVIVOR ASSISTANCE FORM
Survivors impacted by Hurricane Harvey are encouraged to complete the online Survivor Assistance Form by clicking here to ensure your family is registered to receive available assistance. If you have questions or need assistance with completing the online application, call our Survivor Hotline # at 512.806.0800.
SCHEDULE AN APPOINTMENT (UPDATED)
Pre-Schedule an appointment to receive assistance by calling our Call Center at 512.806.0800, Monday-Friday, 10AM-6PM. Please leave a message if a representative is not available. Someone will promptly return your call. It is REQUIRED to book an appointment prior to attending. Each family will be seen at their scheduled appointment time. If you are coming to ADRN HQ for your appointment, please do not arrive more then 15 minutes before your scheduled time to help us keep a manageable crowd.
Note: ADRN will be assisting those with appointments only.
COME TO YOUR PRE-SCHEDULED APPOINTMENT
Please bring a Valid Photo ID, FEMA Number and the most recent Utility bill showing proof of residency. Be sure to bring your Survivor Assistance Form confirmation email with you to your scheduled appointment. Please do not set an appointment unless you have the required paperwork. If you have questions about the required paperwork, please call our Call Center Survivor Hotline # at 512.806.0800.
During your scheduled appointment, you will be presented with a wristband that will provide access to Hope Family Thrift Store, which will provide FREE clothing, shoes, toys, linens, disaster supplies and goods (per availability). Additional resources will be made available too.
Austin Disaster Relief Network
1122 East 51st Street
NEED A FEMA NUMBER?
GO ONLINE TODAY...
If you have not signed up with FEMA, it’s not too late and you can get your FEMA number within 30 minutes. To get a FEMA#, go to www.DisasterAssistance.gov. You may also apply by phone at 800-621-3362 (voice, 711 or VRS) or 800-462-7585 (TTY).
DONATE TO HELP
DONATE BY MAIL
ADRN, P.O. Box 15424, Austin, Texas 78761
TEXT 'AUSTINRELIEF' to 444999
AMAZON SMILES Amazon will donate 0.5% of the price of your eligible AmazonSmile purchases to Austin Disaster Relief Network. Shop or ship items from our Wish List to help ADRN serve thousands of survivors.
The Hurricane Harvey Relief Fund has been setup up through the Austin Community Foundation by the Austin Disaster Relief Network to provide for the immediate and long-term physical needs of families impacted by Hurricane Harvey. GIVE NOW